In order to use CYTANET’s Live Streaming Service, you must first register and credit your electronic basket. This procedure takes a few minutes, depending on how familiar you are with internet purchases; we therefore suggest you allow yourself enough time before the beginning of the match.
Registering and crediting your electronic basket is done following the simple steps below:
Step 1. Register to CYTANET’s Live Streaming Service by filling in your personal information here. During the registration process, it is essential to have your mobile phone available, in order to receive a message from the Cytanet Live Streaming Service with the confirmation code of your phone to use the first time you connect to your account.
In the field "Email", type your electronic address (e-mail) and in the field "Password" you will set your personal secret password, which you will use each time you wish to watch a match. The registration will be done only the first time you use the Service.
Step 2. Credit your electronic basket, using your credit card. Each credit corresponds to €1 (e. g. €10 = 10 credits. These credits will be used whenever you wish to watch a match. Make sure you have enough credits in your basket before proceeding to watch the match. Any unused credits will be at your disposal for your next viewing.
1. Select the number of credits you wish to buy from the preselected prices and then click on “next”.
2. You will be transferred to JCC’s webpage. Follow the instructions on the page in order to buy credits. When you finish, your basket will be credited.
Step. 3 Select the match you want and click on [More]. Following that, accept the terms and then click on [accept]. You will proceed to watch the match and the corresponding credits will be deducted from the basket. If there are not enough credits, go back to Step 2.
Every time you wish to watch a match
Registration is necessary only the first time you will use the new service.
Every other time, you will be able to type in your e-mail and password to connect and, provided that you have enough credits, you will directly be able to watch the match.
If you do not have enough credits, follow Step 2 above.
In case you have forgotten your password, click on the link “Forgot my Password” to reset it. Type the email you use to enter the Cytanet Live Streaming service and you will receive an email with a link for resetting your password.
Please note that local matches are available for viewing at least 40 minutes before their starting time, while UEFA matches are available 5 to 15 minutes before start. Get connected in time to avoid any inconvenience.
The minimum system requirements for Live Streaming are:
· Fast broadband Internet access (minimum speed 350kbps)
· Temporarily deactivate applications such as firewalls or popup blockers which can cause problems with the service
You can check your system here.